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Business investigation

Mystery & Test Purchases

Santos Recherchebureau conducts mystery/test purchases to objectively assess sales behaviour, policy compliance or age-verification checks.

Santos Recherchebureau: Your Specialist in test purchases for your business

Are you concerned about integrity within your company or want to verify the quality of your services? Test purchases can give you the answers you are looking for. At Santos Recherchebureau, we are experts in conducting test purchases discreetly and effectively to provide you with clarity.

How do you recognize the need for test purchases?

You might consider test purchases if:

  • You suspect dishonest behavior among employees.
  • There are doubts about compliance with company procedures and regulations.
  • You want to test the quality of customer service.
  • There are signs of possible internal theft or fraud.

What does Santos Recherchebureau offer?

Our investigators have extensive experience in conducting test purchases and can support your business by:

  • Realistic Customer Interactions: We perform test purchases that are indistinguishable from real customer transactions, allowing us to observe authentic responses and actions of your employees.
  • Detailed Report: After each test purchase, you will receive a comprehensive report with our findings, including relevant observations and any deviations from normal business operations.
  • Advice and Recommendations: Based on our findings, we provide you with advice and recommendations on possible follow-up steps to improve the quality and integrity of your business.

Take action today

Do you want to ensure that your business operates honestly and to the highest standards? Then contact Santos Recherchebureau. We are ready to support you with professional trial purchases and sound advice. Let us help you ensure the quality and reliability of your business.

All investigations are carried out by licensed investigators (POB 7635), within the framework of the Dutch Private Security Organisations and Investigation Bureaus Act (Wpbr) and the GDPR. Read more on our page Is hiring a private investigator legal?

Google Reviews

What clients say about us

Want to know what we can do for you?

Get in touch, free and without obligation. We respond within 24 hours and think along with you, discreetly.

4.9/5 · 16 reviews on Google · Licensed investigation bureau · POB 7635

Licensed by Justice & Security · POB 7635
Registered with the Dutch DPA · FG014825
100% discreet & confidential
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